Shipping Policy

At Splash of Kulture, we're committed to delivering your personalized journals and planners in a timely and secure manner. Please read our Shipping Policy to understand how we handle shipping and delivery:

1. Processing Time:
- After you placed your order, please allow 3-5 Business days for our team to prepare and create your personalized product.

2. Shipping Method:
- We partner with reputable shipping carriers to ensure your order reaches you in the best condition. You can select your preferred shipping method during the checkout process.

3. Estimated Delivery Time:
- The estimated delivery time varies based on your location and the shipping method chosen. You can find estimated delivery times during the checkout process.

4. Tracking Information:
- Once your order is shipped, you will receive a confirmation email containing tracking information. This allows you to monitor the progress of your package until it arrives at your doorstep.

5. Shipping Rates:
- Shipping rates are calculated based on the weight of the package, your location, and the chosen shipping method. You can view the shipping costs during the checkout process before completing your order.

6. International Shipping:
- Unfortunately, we  currently don't offer international shipping.

7. Address Accuracy:
- To ensure a successful delivery, please provide accurate and complete shipping information, including your address, contact number, and any relevant delivery instructions.

8. Delays and Exceptions:
- While we make every effort to meet estimated delivery times, unforeseen circumstances or shipping delays may occur. In such cases, we will keep you informed about any changes to your delivery schedule.

9. Missing or Damaged Items:
- If you receive a package with missing items or visible damage to the contents, please contact our Customer Support team via email support@splashkulture.co within 3 days of receiving your order. We'll assist you in resolving the issue.

10. Contact Us:
- If you have any questions about our shipping policy or require assistance with tracking your order, please reach out to our Customer Support team via email support@splashkulture.co 

Thank you for choosing Splash of Kulture for your personalized journals and planners. We strive to provide a seamless and satisfying shipping experience.